Frequently Asked Questions
Everything you need to know about your Boketto shopping experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $150, while a flat rate of $10 applies to smaller orders.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are always free, while returns for a refund incur a $7 restocking fee.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size & Fit' guide with specific garment measurements. If you are between sizes, we generally recommend sizing up for our tailored collections.
Where are Boketto garments manufactured?
We pride ourselves on ethical craftsmanship. Our collections are produced in small batches across certified ateliers in Portugal and Italy to ensure premium quality and fair labor practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and interest-free installment plans through Klarna.
How should I care for my Boketto pieces?
To maintain the longevity of our premium fabrics, we recommend following the specific care label instructions. Most of our silk and wool pieces are dry-clean only, while our organic cottons can be machine washed on a cold, delicate cycle.